Account Director

You look beneath the surface to uncover creative, measurable, and more importantly, impactful solutions.  

In this role, you will be effectively managing projects and customer support for fast-paced, exciting pharmaceutical accounts. This role focuses on pharmaceutical marketing and will help guide the team toward a fast-approaching launch. You will be working with smart, engaged clients who appreciate attention to detail, collaboration, and quick thinking. You will: 

• Serve as point-of-contact for customers, providing proactive updates on deliverable status  
• Build strong client relationships, provide strategic counsel, present recommendations, and translate brand objectives into clear briefs and tactical plans
• Lead development of external and internal communications including: key messages, website content, healthcare professional (HCP) & patient engagement content, video scripts, social media content, sponsored content and presentations for meetings, summits, planning, etc. 
• Support KOL engagements, advisory boards, and steering committees, and oversee HCP digital projects such as interactive visual aids and congress support
• Manage project timelines and action plans, delegating work and supporting team operations  
• Manage scope and budgets with project management; anticipate risks and guide cross-functional teams through changing launch priorities while remaining hands-on with execution
• Oversee medical, legal, and regulatory (MLR) submissions in Veeva PromoMats, including tagging, linking, and coordinating review feedback
• Mentor and coach junior team members  

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Essential Requirements:

• Bachelor’s degree 
• 6+ years’ experience in a professional environment within the healthcare and/or communications industries
• Strong pharmaceutical agency experience, including experience preparing for and executing brand launch
• Working knowledge of Veeva PromoMats and the MLR review process, with comfort managing submissions, tagging, and linking
• Ability to multitask and perform under pressure in a fast-paced (but fun) environment, meeting internal and external deadlines  
• Must be based in and willing to work Pacific or Mountain Time Zone hours

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Desired Requirements:

• Rare disease experience a plus
• Understanding of FDA/regulatory agencies approval process and experience with scenario planning   
• Understanding of social media processes/tools/approach/regulations, corporate review processes, healthcare regulations/pharma industry and issues management  
• Experience in media relations, data communications, disease state awareness campaigns, and corporate communications 

The anticipated hourly rate for this position is $75-$90 per hour but may vary based on various factors such as the candidate’s qualifications, skills, competencies and proficiency for the role.

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. As one of the world’s ten most-awarded healthcare advertising agencies, GSW is hell-bent not to replace the same old with the same old. This is achieved through a provocative premise — if other brands communicated the way healthcare brands do, how many customers would they have? GSW turns against this premise through discovery of beneath-the-surface customer insights that we impact with stories, simplicity and authenticity.

Work  Here  Matters  Everywhere  | How are you inspired to change lives?

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How to Apply

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