Director of Operations

Company: Cocoon
Stage: $1.7M+ revenue (2025) | Scaling to $2.5M+
Location: Remote (LATAM or US time zones)
Commitment: 15–25 hrs/week | 4–6 months | Potential full-time COO path

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About Cocoon

Cocoon is an AI-first curated marketplace connecting design-led spaces with the creative industries (fashion, production, art, corporate).

We are finalizing Stage 1 of the business and preparing to scale to new cities.

Our broader mission:

We believe design, architecture, and art should be accessible to everyone. Cocoon is building the operational infrastructure that will eventually support social architecture initiatives expanding access to extraordinary cultural environments.

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The Role

We are hiring a senior operations leader to architect and implement our AI-first operating system.

This is a hands-on builder role combining:

• Systems architecture
• Automation
• Financial rigor
• Multi-team leadership
• This is not a consulting engagement.

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What You’ll Own

• Architect and implement our AI-first OS
• Automate CRM → bookings → logistics → finance workflows
• Streamline bookings operations (sales + logistics) for speed and margin
• Build structured concierge and vendor databases
• Install KPI dashboards across departments
• Lead 2026 budgeting and forecasting
• Oversee day-to-day operations during transition
• Reduce dependency on clerical finance work through smart systems

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Ideal Profile

• 5+ years in startup or marketplace operations leadership
• Strong automation stack (Make/n8n/Relay + Notion/ClickUp + CRM)
• AI workflow integration experience
• Financial modeling & KPI fluency
• Proven experience managing multi-functional teams
• Comfortable leading team leads
• Calm, structured, execution-oriented
• Proficient, business-level English (written & spoken)

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Why This Role Matters

• You will design the operational backbone that enables Cocoon to:
• Scale geographically
• Increase margins
• Reduce founder bottlenecks
• Professionalize infrastructure
• Transition toward long-term executive leadership
• This role has a clear path to evolve into COO.

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How to Apply

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