Director, Finance and Operations

About The Job

Position: Director, Finance & Operations
Details: 18-month fractional contract with potential of perm; 3 days per week (flexible to partial days)
Organization: Addictions and Mental Health Ontario (AMHO)
Location: Downtown Toronto (1 day onsite)

Are you a financial leader with comprehensive knowledge of charitable sector governance and compliance standards? Are you experienced in conducting detailed assessments and setting-up structures around Corporate Services that align to the organization’s mission and strategic priorities? Are you passionate about joining a charitable healthcare association working to make Ontario the home of the best addiction and mental health system, anywhere? If so, we’d love to hear from you!

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Summary

Addictions and Mental Health Ontario (AMHO) is seeking a Fractional Director, Finance & Operations to help shape AMHO’s financial and operational strategy, ensuring strong mission impact. Reporting to the Chief Executive Officer, the Director, Finance & Operations will provide leadership in the areas of finance, corporate governance, administration, human resources and information technology in accordance with the organization's strategic direction and purpose.

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About The Organization

Addictions and Mental Health Ontario (AMHO) represents over 150 organizations that provide front-line substance use, addiction, and mental health support and services. AMHO members support Ontarians through their mental health and substance use health challenges by providing community-based and hospital-based services including counselling, structured psychotherapy, case management, crisis support, withdrawal management, live-in addictions treatment, peer support and consumer-survivor programs, harm reduction, and supportive housing.

We engage our members, government, and allies to lead change that will revolutionize the addiction and mental health care experience for people in Ontario. AMHO is known for its thoughtful, evidence-informed research projects, policy advocacy, capacity building and system transformation initiatives, knowledge exchange, education, and quality improvement programs. We are a small, energetic, and nimble team dedicated to advancing AMHO’s mission.

In addition to market competitive compensation, we offer an industry-leading benefits package including health and dental coverage, a defined-benefit pension plan (HOOPP), and the flexibility of a hybrid work environment.

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About The Opportunity

The Director, Finance & Operations plays an important role shaping AMHO’s financial and operational strategy and ensuring mission impact. They will help AMHO innovate, make data-informed decisions that maximize impact, build capacity, operate effectively, chart meaningful growth, and address risk exposure. Their role will ensure that AMHO has the resources it needs to succeed and that it is making best use of those resources in pursuit of its vision. Responsibilities include the functions of finance, corporate governance, administration, human resources, and information technology.

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Key Responsibilities

1. Strategic Leadership

• Partner with the CEO on the development, monitoring, reporting, and evaluation of the annual operating plan and budget, and the strategic plan
• Work with leadership team to continuously improve capabilities and processes throughout organization, facilitating cross-functional collaboration
• Collaborate with the CEO on the production of relevant Board and Committee reporting and meeting materials
• Financial Management, Risk, & Corporate Governance
• Oversee all functions of finance performed by the outsourced service provider
• Monitor organization’s financial performance and provide strategic insights to the CEO and board
• Manage the relationship with the organization’s financial institution and investment manager
• Staff resource for the Treasurer and the Audit & Finance Committee, with support from the Executive Assistant
• Collaborate with the Director of Membership on the administration of the membership process
• Identify and mitigate financial risks affecting the organization’s operations and sustainability
• Provide advice and support on funding and reporting models for proposals and projects
• Support the annual audit process in collaboration with the external finance service provider
• Ensure compliance with legal, regulatory, and financial reporting requirements
• Oversee internal controls and risk management policies and procedures
• Oversee the business continuity plan
• Manage insurance coverage, including liability, property, and employee benefits'
• Manage AMHO’s privacy policy and procedures

2. Operations (HR, IT, Office)

• Lead the HR approach and oversee all functions of Human Resources performed by the outsourced service provider
• Ensure effective administration of the performance management and development program
• Lead staff engagement and recognition initiatives, fostering a positive workplace culture
• Lead the digital infrastructure strategy and oversee all functions performed by the outsourced managed IT service provider
• Maintain the inventory of AMHO’s IT&S assets, ensuring hardware and software are adequate for the organization’s needs
• Oversee day-to-day office operations, including office equipment and supplies, office management, granting and decommissioning of access permissions, the landlord and leasing relationship, and the relationship with the co-locating agency

3. Other Responsibilities

• Manage third-party contracts in compliance with AMHO’s policies
• Supervise assigned staff in a manner that supports an inclusive and performance-oriented culture
• Support special projects and lead other duties as assigned

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Qualifications and Experience

• Bachelor’s degree in finance, accounting, business administration, or a related field, with an advanced degree preferred
• CPA, CFA, or equivalent designation and good standing required
• CHRL designation, an asset
• Minimum career experience of 10 years including at least 2-3 years’ experience in senior financial management and operations administration
• At least 3 years within a not-for-profit organization
• Experience overseeing IT, HR and general office operations in a non-profit environment
• Experience supporting, or as a member of, a volunteer board of Directors preferred

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Skills

• Strong problem-solving and decision-making to navigate complexity with confidence
• Strong business acumen, with a deep understanding of government funding environments, investment strategies, and risk management
• Comprehensive knowledge of charitable sector governance and compliance standards
• Knowledge of the relevant legislation and regulation governing the workplace and employee relations
• Strong technical skills in accounting and finance
• Exceptional leadership and communication skills that build healthy relationships across AMHO and influence decision-making at the executive level
• Demonstrated experience leading through change
• Ability to implement and oversee governance best practices
• Ability to motivate and align diverse teams and create an inclusive workplace culture
• Technically well-versed in QuickBooks Online, Microsoft 365, and CRMs

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How to Apply

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