Revenue Operations Partner

About Us

Altruistiq is an enterprise SaaS that enables the world’s leading consumer packaged goods companies to have a positive impact on the world. Our platform underpins a growing suite of applications and services and has rapidly emerged as a category leader in environmental sustainability.

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The Role

We’re seeking a Fractional RevOps Partner to transform how we generate, manage, and grow revenue. This is a hands-on execution role, not a theoretical one. You’ll diagnose bottlenecks, fix them quickly, and build scalable systems across marketing, sales, services, and customer success.

This role is fractional (up to 20 hours/week) and project-based, with an initial 4 month engagement and the potential to extend. You’ll partner directly with the leadership team and have a direct line of sight into the company’s growth trajectory.

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Responsibilities

• Audit & Diagnose: Assess our current lead-to-cash processes, CRM setup, data hygiene, and GTM alignment.
• Process Optimization: Redesign workflows to improve pipeline visibility, conversion rates, and customer handoffs.
• Tech Stack Ownership: Ensure Salesforce/HubSpot (and connected tools) are clean, integrated, and used effectively.
• Forecasting & Reporting: Deliver dashboards and models that improve accuracy and visibility of revenue forecasts.
• Growth Enablement: Build systems that directly improve sales velocity, reduce churn, and increase NRR.

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Deliverables

Success in this role will be measured by clarity, execution, and foundation-building for scalable growth.

1. Revenue Process Audit & Recommendations
   • Assess current lead-to-cash workflows across Marketing, Sales, Services, and Customer Success.
   • Deliver a report outlining bottlenecks, inefficiencies, and opportunities for improvement.
2. Baseline Metrics & Reporting
   • Define and document current baseline metrics for pipeline coverage, conversion rates, churn/retention, and forecast accuracy.
   • Build a shared set of definitions (MQL, SQL, Opportunity, Closed Won, Renewal, Expansion).
3. CRM & Funnel Optimisation
   • Redesign pipeline stages, handoffs, and hygiene rules within the CRM.
   • Ensure processes and data integrity are strong enough to support consistent reporting.
4. Forecasting & Dashboards
   • Implement a standard forecasting methodology across Sales and CS.
   • Deliver live dashboards tracking pipeline health, forecast, and retention/expansion metrics.
5. Quick-Win Improvements
   • Identify and implement 2–3 tactical process or tooling changes that show immediate benefit (e.g., renewal alerts, MQL→SQL qualification tightening, automated reporting).
6. Retention & Expansion Playbook
   • Document and roll out clear renewal and upsell/expansion processes between Sales and CS.
   • Provide visibility into churn risk and expansion opportunities through CRM and reporting.

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About You

• Experience: 5–10+ years in RevOps/Sales Ops at B2B SaaS companies, ideally < $20M ARR.
• Fractional Mindset: You’ve successfully delivered high-impact projects on a fractional or consulting basis.
• Hands-On: Comfortable rolling up your sleeves — from CRM cleanup to board-level reporting.
• Data-Driven: You design metrics and dashboards that leadership actually uses.
• Commercial Acumen: You know which levers move ARR growth and can prioritize accordingly.

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Interview Process

• Stage 1 – Screening Call: Background alignment and expectations.
• Stage 2 – Functional/Technical Interview: Deep dive into RevOps frameworks, CRM/data expertise, SaaS KPIs.
• Stage 3 – Final Case Study: Present your 30/60/90-day RevOps roadmap (audit, quick wins, process & tool optimisations).

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Engagement Terms

• Initial 4 month engagement (up to 20 hrs/week).
• 30-day cancellation notice.
• Clear deliverables and reporting cadence agreed upfront.
• Working in a diverse, feedback-driven organisation, decentralised decision-making enabling everyone to weigh in, offering lots of freedom, impact, as well as responsibility.

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How to Apply

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