Automation & Systems Lead

Company Description

Sullivan + Associates Clinical Psychology is a leading clinic devoted to enhancing mental and emotional well-being through comprehensive psychological services. With over 15 years of service, it has grown from a private practice to a full-service clinic in Thunder Bay, Ontario, extending its reach across Northwestern regions. The clinic specializes in evidence-based therapeutic interventions, specifically Cognitive Behavioral Therapy (CBT), to address various challenges including anxiety, depression, and trauma. A team of over 50 Master's and Doctoral-level professionals offers personalized care, embodying the clinic's core values of honesty, integrity, excellence, and commitment to fostering positive change. The organization is deeply community-focused, striving to make mental health resources accessible to all.

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Role Description

This is a contract and remote role for a Fractional Automation & Systems Lead in the healthcare sector. Responsibilities include implementing and managing process automation strategies, troubleshooting system issues, designing and executing test cases, and overseeing quality assurance processes. The role involves optimizing workflow systems to enhance operational efficiencies and support the delivery of high-quality psychological services.

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Qualifications

• Experience in Process Automation and Automation strategies to streamline workflows
• Strong skills in Troubleshooting and resolving technical or system-related issues
• Proficiency in designing and executing Test Cases to ensure system reliability
• Knowledge of Quality Assurance processes to maintain high-quality standards
• Excellent problem-solving and analytical thinking abilities
• Ability to work independently in a remote role and manage multiple priorities efficiently
• Familiarity with healthcare systems and technology is an asset
• Bachelor's degree in Computer Science, Information Technology, or a related field preferred

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How to Apply

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