Head of Sales

About The Job

Fractional Head of Sales (Reputation SaaS for SMBs ; Enterprise)

• Company: FeedbackClarity
• Type: Part-time / Fractional (10–20 hrs/week)
• Stage: Bootstrapped & Profitable
• Team: 4 Sales Reps | 12 Total Employees

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About FeedbackClarity

FeedbackClarity is a fast-growing, bootstrapped SaaS platform helping businesses protect and scale their online reputation.

• We remove harmful reviews
• Generate new 5-star reviews through SMS/email surveys
• Use AI to auto-respond to customer feedback with a human touch

We support attorneys, dental clinics, auto dealerships, wellness brands, and enterprise groups. We’re lean, profitable, and ready to scale our GTM motion — with your help.

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What You'll Do

• Audit; optimize our sales process across SMB and enterprise clients
• Coach our 4-person sales team via playbooks, call reviews, and live training
• Collaborate cross-functionally with product and marketing to improve lead quality, pricing, and feature fit
• Analyze pipeline and conversion metrics weekly; report insights directly to the founder

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You Might Be a Fit If You...

• Have 5+ years in SaaS sales leadership (Sales Director, Head of Sales, VP, etc.)
• Know how to sell to both SMBs and multi-location enterprise brands
• Have experience in reputation SaaS (Birdeye, Podium, NiceJob)
• Are comfortable coaching junior sales reps and building repeatable processes
• Are fluent in CRM tools (HubSpot, Close, Apollo, etc.)

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Bonus Points

Past experience at or with review platforms or reputation software
Ability to work async and autonomously
Familiarity with review APIs, AI-generated responses, and integrations

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Compensation

Fixed monthly rate or monthly retainer
Fully remote and results-driven

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How to Apply

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