Senior People Experience Partner

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

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Your Role at Reputation

Reputation has an opening for a Senior People Experience Business Partner (Part-Time). This is a unique opportunity to build, foster, and grow a world-class culture and team at one of the fastest-growing companies in the Enterprise Software space.

The company is a leader in the Enterprise Reputation Management space and provides a cloud-based enterprise software platform to large and medium-sized companies globally. This role specifically supports our EMEA-based team, providing an exciting opportunity for a strong and experienced team member to retain world-class talent and continue building the strong culture that defines our company. The Senior PEX BP will play a key role in progressing the company through its next stage of growth.

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How You’ll Shape the Experience

• Collaborate with the HR team to shape and grow a world-class culture
• Develop and improve HR strategies and processes that enable operational excellence and a people-first, performance-driven environment
• Serve as the HR business partner for our EMEA-based team, supporting areas such as HRIS & payroll, compensation, benefits, training & development, compliance, health & safety, succession planning, and employee relations & retention
• Partner with people leaders to align team capabilities with company values
• Lead performance management processes, reviews, and employee experience surveys
• Drive consistency, best practices, and clear communication across functions
• Work with the Talent Acquisition team to execute strategic hiring initiatives and ensure positive candidate experiences from onboarding to offboarding
• Support the Chief People Officer on sensitive employee relations matters, including coaching, performance management, leave management, and UK and EMEA immigration matters
• Take on additional high-impact projects as opportunities arise
• Additional duties as assigned

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The Skills That Set You Apart

• 10+ years HR experience
• Strong problem-solving and employee relations skills
• Ability to dive deep with a strong attention to detail and follow-through
• Ability to work in a collaborative work environment and manage conflicting priorities
• Bachelor’s degree in Human Resources or related field is a plus, but not required
• CIPD qualified or holding an equivalent internationally recognised HR certification (e.g., SHRM-CP, PHR) preferred, but not required
• Experience with HR Systems (such as Workday), MS 365, and Google Workspace strongly preferred, but not required

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Where You’ll Connect & Collaborate:

• This role is ideally based out of our Liverpool office, where you’ll work on a hybrid schedule—joining us in person on Tuesdays, Wednesdays, and Thursdays (subject to change) and working from home the remaining days. While our priority is to hire someone locally in Liverpool, we may consider a remote arrangement for the right candidate based in the UK.

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How to Apply

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